805 Reviews Found
Confirmed Service Customer
It is always a pleasure going to Pat O'Brien! The staff is very welcoming and friendly.
Adam G.
PAINESVILLE
Business Response
Hello, thank you for your kind words and this wonderful review!
Business Response
Hi William! We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing East - Pat O'Brien Chevrolet and we hope to see you again.
Business Response
We're glad everything was completed quickly and to your satisfaction!
Confirmed Service Customer
service was ok got out in 45 minutes on a recall
Margaretta S.
RICHMOND HTS
Business Response
Hello, we are glad we could help!
Business Response
Hey Fred! We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
Business Response
Hi there! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Confirmed Service Customer
My jacket was stolen while I was @ the YMCA and my car keys were in the jacket .I notified ON STAR they tolled me to get a police report then tole my truck Pat O'Brien Chevrolet.I went back Pat O'Brien Chevrolet The SERVICE DEPARTENT worked with me I called ON STAR and the SERVICE DEPARTENT called police department they said my truck was clear. the SERVICE DEPARTENT set me up with new keys and I was on the road.
William A.
EASTLAKE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Confirmed Service Customer
Gary was helpful on the phone and when I came in. The time he quoted was accurate
Catherine D.
CLEVELAND
Business Response
Hey Catherine! We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
Confirmed Service Customer
My service was done in a very timely fashion. Thank you for your service
Darleen A.
EUCLID
Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Confirmed Sales Customer
Dan and Johnothan is excellent sales man and they work with me and I work with them .I am Please with my truck . Thank you
Laverne R.
EUCLID
Business Response
Hi Laverne! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
Business Response
Hello Linda! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Confirmed Sales Customer
I've bought 4 new cars in my life. This was the best experience I ever had. Up front pricing is the way to go.
Richard B.
WILLOUGHBY
Business Response
Hi Richard! Thank you for your kind review; we are happy to pass along your comments to the team here at East - Pat O'Brien Chevrolet!
Confirmed Sales Customer
The salesman and the finance man were phenomenal!!! Best car buying experience I've EVER experienced. I will definitely recommend and be a repeat customer. Thank you!!
Arlene L.
EASTLAKE
Business Response
Hi Arlene, we're happy you found our staff to be so supportive during your experience here at East - Pat O'Brien Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
Business Response
Hi Pamela! We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
Confirmed Service Customer
Fast courteous service. Convient location.
Fortunata P.
HIGHLAND HTS
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing East - Pat O'Brien Chevrolet and we hope to see you again.
Business Response
Hi Mary, thank you so much for your high rating. If you have any further questions, please give us a call. We're always happy to help!
Confirmed Sales Customer
Sales person a Jon was very considerate and not overly aggressive. Very important not to feel pressured.
Tanya K.
EUCLID
Business Response
Hi Tanya! Your satisfaction is important to us, so we want to sincerely thank you for choosing East - Pat O'Brien Chevrolet and we hope to see you again soon!
Confirmed Service Customer
Staff very courteous and service very good.
Denise B.
CLEVELAND
Business Response
Hello, Denise! We are glad we could help! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
They completed my truck roughly in the time frame they gave me which was fine. It was when I went to see if my truck was done and saw it outside done and no one came to get me. Idk how long it was ready for. I waited another 5 minutes for someone to come get me. No one came so I had to go ask for my keys so I could get back to work. I would have given better marks had I been notified as soon as my truck was ready.
Giovanni M.
WILLOUGHBY
Business Response
Hi there, your satisfaction is our top priority. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us , thank you! --Todd Mullen, GM, (440) 348-0553, tmullen@patobrienchevy.com
Confirmed Service Customer
I turned my car in in the morning and it was just a sensor that needed to be replaced and it took two days to do it. Not because you didn’t have the part but due to not communicating with me.
Andrea F.
MAPLE HTS
Business Response
Hi there, your satisfaction is our top priority. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us , thank you! --Todd Mullen, GM, (440) 348-0553, tmullen@patobrienchevy.com