807 Reviews Found
Business Response
We're happy to hear it, Eleanor James!
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Confirmed Service Customer
It was fast service, an great customer service.
Waybon A.
CLEVELAND
Business Response
We're happy we could provide you with quick service, Waybon Adams!
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Confirmed Service Customer
It was good the service was quick and they added a free car wash.
Linda G.
WILLOUGHBY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
We're happy we could provide you with quick service, Cletus E Gilliam!
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Confirmed Sales Customer
I found all of the staff that I met and worked with friendly, knowledgeable, and efficient. I shopped at several dealerships in search of the exact truck I was looking for. Of all of the salesman I encountered, Rob Runals was the most professional and courteous.
Greg D.
SALISBURY
Business Response
Hi Greg Denson, thank you so much for this wonderful response! We appreciate your kind words.
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Confirmed Service Customer
Just a simple oil change and tire rotation and everything went well.Everyone was very helpful and I was on my way in about 45 minutes.Well done.
Douglas V.
SOUTH EUCLID
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hi Rebecca Reidy, thank you so much for this wonderful response! We appreciate your kind words.
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Business Response
Hi Tina Leonard, thank you so much for this wonderful response! We appreciate your kind words.
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Confirmed Sales Customer
Rich was friendly and explained all of my new car’s features It was a pleasant buying experience
Thomas B.
MAYFIELD HEIGHTS
Business Response
We're happy to hear it, Thomas Blue!
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Confirmed Service Customer
I was out within an hour. Apparently, I turned something off on my car and Carlie showed me how to turn it back on.
Khadeja S.
SHAKER HTS
Business Response
We're happy we could provide you with quick service, Khadeja D Sherrill! Please let us know if there's anything else we can do for you!
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Business Response
We're sorry about that, Ben! Please, do not hesitate to reach out at (440) 348-0553 to discuss this further. We hope to hear from you soon! Thank you.
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Confirmed Service Customer
On my first visit to the service dept. I was 20 min. early everything went very good a part was ordered. The next day I got a email that said I did not show up for my appointment. Part came in everything went good. I did not like getting the email stating I missed my appointment. I am 75 years old and have NEVER missed an appointment.
Douglas C.
HUNTSBURG
Business Response
We really appreciate your feedback, Douglas Carter! Please, do not hesitate to reach out at (440) 348-0553 to discuss this further. We hope to hear from you soon! Thank you.
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Business Response
Hi Henry Curtis, thank you for your kind words about our service!
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Business Response
We really appreciate your feedback, Salvatore. Please don't hesitate to reach out and discuss your recent experience further. Thank you. --Todd Mullen, GM, (440) 348-0553, tmullen@patobrienchevy.com
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Confirmed Sales Customer
Robert was great and a pleasure working with. Helped with all my needs and wants.
Daniel K.
MADISON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Confirmed Service Customer
Gary Heck, customer service representative at Willoughby Hills store, is a very professional and friendly person. He always is taking care of me with the utmost courtesy.
Jerry G.
WICKLIFFE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I took the vehicle in for inconsistent readings on the outside temperature. They called me and said that they found no problems with it and provided me some service bulletin information when I picked the vehicle up. The info in the bulletins did not really satisfy me that my problem fell within these symptoms but I will continue to monitor this and take it back if the problem persists.
Terry S.
WILOUGHBY HLS
Business Response
Thank you for your feedback, Terry. Please don't hesitate to reach out if we can help you out further. -- Todd Mullen, GM, (440) 348-0553, tmullen@patobrienchevy.com
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Business Response
Hi Mark B Marein, thank you for your kind words about our team!
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Confirmed Service Customer
Sam got me in and out even though I was apparently 2 hours early for my appointment.
Brian K.
CHARDON
Business Response
Hi Brian A Keller, thank you for your great review!
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Business Response
We're happy to hear it, Walter Zych!