1200 Reviews Found
Confirmed Service Customer
I received excellent customer service from all technicians and Phil Watts.
Catrina S.
WICKLIFFE
Business Response
Hello, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
The service department at Pat Obrien is top notch. They always take care of my car with the utmost professionalism and competence.
Scott E.
EUCLID
Business Response
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
It was easy to set up the oil change while I was planning to meet with Tyler Drenski. Everyone was pleasant and helpful. I appreciate all the work everyone put into running numbers and assisting me with lease pull ahead. Tyler is fantastic to work with and truly understands where the customer is coming from, so thank you!
Candyce B.
WICKLIFFE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Great customer service overall. Waiting area was clean and comfortable
Lorie A.
CLEVELAND
Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Brandon while ‘newer’ st his job was excellent.
Kevin N.
CLEVELAND
Business Response
Hi there, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
I took my car in staff was great and helpful but my car came out load n sounds horrible it only had a clicking noise when I took it in now it sounds like a 20 yr old car it's a 14 n I've called several times with no call back or contact
Bridgett K.
EUCLID
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (440) 348-0553 so we can work with you to make this right.
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Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!
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Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
It was great the sales person Carlos stayed over after normal hours and went above and beyond normal sales duties
Jerrell H.
EUCLID
Business Response
Hi, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Everyone was courteous and polite. They did make this experience pleasant.Jason was very helpful and knowledgeable. Thank you for all your help.
Juanita B.
CLEVELAND
Business Response
Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, thank you for the high star rating! We can't wait to see you again, have a great day.
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Business Response
Hi, thank you for the high star rating! We can't wait to see you again, have a great day.
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Business Response
Hi, thank you for the high star rating! We can't wait to see you again, have a great day.
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Business Response
Hi, thank you so much for the positive review! We hope you have a great day!
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Confirmed Service Customer
What I like about Pat O’Brien Chevy east is the friendliness and honesty. I am 71 years old so I have owned many other cars in the past. My last Chevy I owned was the 1972 Nova. After a couple years ‘‘tis car started fall apart, door handles and etc., the biggest was the transmission went due to some bolt that hadn’t been properly installed at the time. I contacted Chevy regarding this matter and statements from the mechanics that repaired the vehicle . Their response in letter form was down right nasty. I never bought or recommended another Chevy product. It wasn’t until I went to Pat O’Brien and leased a 2013 . What changed May mind was the friendliness and honesty by the employees that work their from the salesman , the mechanics I just say enough about them. Since then I have leased another Chevy and it looks like in another 8 months will lease my third. Because of your Chevy products and personnel, I will be back.
Robert B.
WILLOWICK
Business Response
Hello, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi there, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, thank you for the high star rating! We can't wait to see you again, have a great day.
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Business Response
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!