854 Reviews Found
Confirmed Sales Customer
Great work by your sales staff to put me in my new truck. I wish the paperwork was a little more streamlined so not to be sitting around so long. That sitting around time could allow an individual to rethink things, thus being counterproductive.
Karl W.
GENEVA ON THE LAKE
Business Response
Hi, we are so pleased you enjoyed your visit to East - Pat O'Brien Chevrolet! We hope to see you soon!
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Confirmed Sales Customer
I have always felt comfortable in your showroom. Rob is great to talk with. Doesn’t talk down to you and knowledgeable without being pushy
Sherry K.
PAINESVILLE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
The repair was complete and quick. The vehicle was clean and ready when I got there to pick it up.
Lee S.
CHARDON
Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Rich was awesome. Super helpful and answered all my questions. Alan walked me through the financing and got me the best deals I could.
Nicholas Z.
MENTOR
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi there, thank you; we appreciate your feedback!
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Confirmed Sales Customer
Carla Clayton was extremely patient and helpful in answering my multitude of questions. I could not have been more pleased.
Joan M.
LYNDHURST
Business Response
We're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
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Confirmed Service Customer
The people were nice and friendly. That service is always impeccable.
Chereece P.
CLEVELAND
Business Response
Hi Chereece Pace, thank you for your kind words about our service team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
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Business Response
We're happy to hear it, Douglas Carter! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
In for an oil change and tire rotation. Facility is clean, well maintained and service was 100% ready on time and as promised.
Jeremy K.
RICHMOND HTS
Business Response
Hi Jeremy R Kumin, thank you for your great review! We hope to see you soon!
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Business Response
We really appreciate your feedback, Kristina L Bauckman! Please don't hesitate to reach out and let us know more so we can provide you a 5-star experience next time!
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Business Response
We're happy we could provide you with quick service, Timothy E Daily! We hope to be of service to you again in the future. Best wishes, East - Pat O'Brien Chevrolet
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Confirmed Sales Customer
I appreciate all the kindness and professionalism the whole Chevy family provides.
Glendon H.
CLEVELAND
Business Response
Hi Glendon Hewston, thank you so much for this wonderful response! We appreciate your kind words.
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Confirmed Service Customer
I need Brian to help me on future visits. He did 100. Quick, efficient and pleasant! Thank you!
Amanda N.
PAINESVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
We're happy to hear it, Dawn Batykefer! Please let us know if there's anything else we can do for you!
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Confirmed Service Customer
The job was done right the first time. Thank you phill
Anthony B.
EUCLID
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We really appreciate your feedback, Shepherd Everson! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I was told my tires had dry rot. That was not the case. Also needed a loaner — sounds kind of lame to say you don’t have a loaner but a lot full of vehicles
Lucy C.
EUCLID
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (440) 348-0553 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
OIl change was done in a timely manner. Service rep was professional and pleasant. She told me about a rebate for my service and made sure I had the forms.
Robert G.
MENTOR
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're happy to hear it, Ronald R Evitts! Please let us know if there's anything else we can do for you!