977 Reviews Found
Confirmed Service Customer
everything done quickly and very satisfactory.
James W.
LYNDHURST
Was this review helpful?
Confirmed Service Customer
made an appt - took my car in and was greeted at the checkin - they found the problem quickly - gave me a free non-machine car wash and I left all within a reasonable time
Joseph D.
EUCLID
Business Response
We appreciate your positive review about your recent experience with us!
Was this review helpful?
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
Always a pleasant experience. Very polite and knowledgeable.
Raymond S.
CHESTERLAND
Business Response
Wow, we're glad you had such a wonderful experience with us! We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
People are nice and try to get you in and out quickly
Roger H.
WILLOUGHBY
Business Response
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Our sales lady Carla Clayton was patient with me and my wife for the right deal. She help work through with new Equinox.
Dennis C.
MAYFIELD VLG
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Nothing , except it could be any better.
Joanne C.
HIGHLAND HGTS
Business Response
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hello, we really appreciate your feedback! Thank you again for leaving us this response!
Was this review helpful?
Confirmed Service Customer
It takes a very long time even though I have an appointment. And no one tells me why it is taking so long. The last visit I inquired about the length of time and was told about an hour if they have the part. At 3 hours I went and asked, wondering if I was waiting and they still did not have the part, and my car had just finished being serviced.
Laura J.
CLEVELAND
Business Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to make this up to you. Please contact our manager at (440) 348-0553 so we can make your experience a positive one.
Was this review helpful?
Confirmed Sales Customer
Jazzlynn and Andrew we're awesome and worked very hard for me. They were very helpful and friendly.
Timothy B.
EUCLID
Business Response
Hi there, thank you; we appreciate your feedback! We look forward to helping again in the future. Take care!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
I dropped the vehicle and when the repairs were done I picked up my truck. The service was great and my truck was washed for free. Thanks.
Jose P.
WILOUGHBY HLS
Business Response
Hello, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!
Was this review helpful?
Business Response
Hi there, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, East - Pat O'Brien Chevrolet
Was this review helpful?
Confirmed Sales Customer
Normally going to a car dealership is just a hair better than going to the dentist for a root canal! Most dealerships that I have had in the past, I felt that I have just been screwed over as I left and that is not a good feeling! Dustin made the transaction enjoyable and I didn't have that screwed over feeling when leaving! Personally, I think he needs a raise or at least a cape with the SS letters on It for Super Salesman!
Terrence B.
EASTLAKE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
Quick, easy, no hassle car buying. The way it should be. No pressure, just hung out, talked about things, went on a drive & bought at the right price & payment for our budget.
Justin Z.
EASTLAKE
Business Response
Hello, we really appreciate your feedback! We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
The recall was taken care of promptly and I appreciate that
Dale W.
EASTLAKE
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
This is the third vehicle I have purchased from pat obrien. Dustin went above and beyond in helping me pick out my new car. Andrew also went above and beyond in helping me with financing. These gentlemen are why I will come back to buy my fourth vehicle as well as why my family will only buy from Pat Obrien.
Sarah S.
PAINESVILLE
Business Response
Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
I appreciate the way how services are handled. I know that when I leave everything will be taken care of and I will be satisfied .
Gloria I.
E CLEVELAND
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at East - Pat O'Brien Chevrolet. Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
Mario was fantastic through every step of the buying process, being as helpful and informative with every question I had.
James S.
RAVENNA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
Was this review helpful?
Business Response
Hi there, thank you so much for your positive comments about East - Pat O'Brien Chevrolet! We do hope we can be of assistance in the future. Take care!